Terms & Conditions

1. Services

1.1 Scope of Services

I provide consulting services including but not limited to:

• Power Platform development (Power BI, Power Apps, Power Automate)
• Business process automation
• Data analytics and dashboard creation
• Azure cloud solutions
• Technical consulting and advisory

1.2 Service Agreement

Specific services will be outlined in a separate Service Agreement or Statement of Work (SOW) that includes:

• Project scope and deliverables
• Timeline and milestones
• Pricing and payment terms
• Responsibilities of both parties

2. Fees and Payment

2.1 Pricing

Services are billed at:

• Hourly Rate: €40 per hour (unless otherwise agreed)
• Fixed-Price Projects: As specified in the SOW
• Retainer: Monthly packages available upon request

2.2 Payment Terms

• Invoices are issued monthly or upon project completion
• Payment is due within 14 days of invoice date
• Accepted payment methods: Bank transfer, PayPal, or as agreed
• Late payments may incur a fee of 5% per month

2.3 Expenses

Reasonable expenses (software licenses, third-party tools, travel if applicable) will be billed separately with prior approval.

3. Client Responsibilities

You agree to:

• Provide accurate information and requirements
• Grant necessary access to systems and data
• Respond to inquiries in a timely manner
• Review and approve deliverables promptly
• Maintain confidentiality of any credentials or access provided

4. Intellectual Property

4.1 Ownership

• Deliverables: Upon full payment, you own the custom deliverables created specifically for your project
• Pre-existing Materials: I retain ownership of templates, frameworks, and methodologies developed independently
• Third-Party Tools: Licenses for third-party software remain with their respective owners

4.2 Portfolio Rights

I reserve the right to showcase project work in my portfolio, with sensitive information anonymized or removed, unless otherwise agreed in writing.

5. Confidentiality

Both parties agree to:

• Maintain confidentiality of proprietary information
• Not disclose confidential information to third parties without consent
• Use confidential information only for the project's purpose
• Return or destroy confidential information upon project completion

Confidentiality obligations survive termination of the agreement.

6. Warranties and Disclaimers

6.1 Service Warranty

I warrant that:

• Services will be performed with professional skill and care
• Deliverables will materially conform to specifications in the SOW
• I have the right to provide the services offered

6.2 Disclaimer

EXCEPT AS EXPRESSLY STATED, SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND.

I do not guarantee:

• Specific business outcomes or ROI
• Error-free operation of solutions
• Compatibility with all third-party systems
• Uninterrupted access to cloud services (dependent on Microsoft/Azure)

7. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW:

• Total liability is limited to fees paid for the specific project
• I am not liable for indirect, consequential, or incidental damages
• I am not liable for data loss (backups are your responsibility)
• I am not liable for third-party service outages

8. Termination

8.1 Termination by Client

You may terminate with 14 days written notice. You agree to pay for:

• All work completed up to termination date
• Any non-cancellable expenses incurred

8.2 Termination by Me

I may terminate immediately if you:

• Fail to pay invoices within 30 days
• Breach these Terms
• Provide false information
• Engage in abusive or unprofessional conduct

9. Indemnification

You agree to indemnify and hold me harmless from claims arising from:

• Your use of deliverables in violation of law
• Content or data you provide
• Your breach of these Terms
• Third-party claims related to your business operations

10. Website Use

10.1 Acceptable Use

You agree not to:

• Use this website for illegal purposes
• Attempt to hack or disrupt the website
• Scrape content without permission
• Transmit malware or harmful code

10.2 Content Accuracy

While I strive for accuracy, I do not guarantee:

• Completeness or accuracy of website content
• Availability of services at all times
• Compatibility with all devices/browsers

11. Privacy and Data Protection

Your use of this website is also governed by my Privacy Policy. I comply with GDPR and applicable data protection laws.

12. Governing Law and Disputes

These Terms are governed by the laws of Belgium/Ireland (update as applicable). Any disputes will be resolved through:

• First: Good faith negotiation
• Then: Mediation (if applicable)
• Finally: Courts of [Your Jurisdiction]

13. Force Majeure

I am not liable for delays or failures due to circumstances beyond reasonable control, including:

• Natural disasters
• Pandemics or public health emergencies
• Government actions or regulations
• Internet or cloud service outages
• War, terrorism, or civil unrest

14. Amendments

I reserve the right to modify these Terms at any time. Changes will be posted with an updated "Last Updated" date. Continued use constitutes acceptance of changes.

15. Severability

If any provision is found invalid or unenforceable, the remaining provisions remain in full effect.

16. Entire Agreement

These Terms, along with any SOW, constitute the entire agreement and supersede all prior agreements or understandings.

17. Contact Information

For questions about these Terms: